Payment Methods & Regions

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Two layers of availability

• Game availability — where your game can be played
• Payment availability — where users can make purchases

These are controlled separately and may differ across regions.

Game availability

Controlled by you.

By default, games on Pley are available worldwide.

You can choose to restrict where your game is playable by disabling specific countries. This determines where users can access and play your game, regardless of payment availability.

You can configure this in Game Manager:
https://manage.pley.com/

Payment methods

Pley uses Xsolla as its payments provider.

Xsolla supports hundreds of payment methods globally, including cards, digital wallets, bank transfers, carrier billing, and a wide range of local payment methods, as well as transactions in many currencies worldwide.

The exact payment methods available to a player are determined dynamically based on their location and are presented automatically at checkout.

How payment methods work

Payment methods are localized automatically for each user.

This means:

• Players only see payment methods that are available in their country
• The mix of payment options varies by region
• The available methods may change over time as providers and regulations evolve

For example:

• Card payments (Visa, Mastercard, etc.) are widely available
• Local payment methods (e.g. bank transfers or wallets) appear depending on the country
• Carrier billing or cash-based methods may be available in some regions

Because of this, there is no fixed list of supported payment methods.

Availability and restrictions

Payment availability depends on several factors:

• Sanctions and compliance requirements
  Our payments provider acts as merchant of record and must comply with international sanctions laws, which may restrict payments in certain countries or regions.

• Local regulations
  Some games may not be monetizable in specific countries due to local regulations (for example, restrictions related to loot boxes or similar monetization mechanics).

• Regional payment infrastructure
  Certain payment methods may only be available in specific countries depending on local providers.

How availability works together

Game availability and payment availability are independent:

• A game may be playable but not monetizable in a region (e.g. payments are restricted)
• A game may be unavailable entirely if you disable it in that country

In practice:

• Playability is determined by your configuration
• Payments are determined by the payments provider and local regulations

Up-to-date coverage

Payment methods, currencies, and country availability are continuously updated by our payments provider.

For the most current and complete information, refer to Xsolla’s documentation:

• Supported countries: https://developers.xsolla.com/dev-resources/references/supported-countries/
• Supported currencies: https://developers.xsolla.com/dev-resources/references/supported-currencies/